Contact Email: [email protected]
Hudson Group is an international retailer and distributor primarily involved in the sport and fashion wear sectors. The Group’s Head Office is in Malta but is also present through offices in Italy, Cyprus, Morocco, Nigeria, Algeria and Greece.
Though Hudson Holdings was founded in 2006, the Group’s roots reach as far back as 1987 when the first pair of NIKE was sold in Malta.
KIABI is France’s leading prêt-à-porter retailer with over 10,000 employees of 60 different nationalities. Established in 1978 in the North of France, KIABI revolutionised off-the-peg fashion with the introduction of low-cost fashion for the whole family, a concept which had never been seen before. As a symbol of simplicity, universality and joy of living, KIABI proposes ranges that are created in France by an in-house team of 56 fashion designers.
Role Purpose
Supporting the store manager in the daily business operations of the retail store. Conducting general tasks which include supervising, communicating, and carrying out store duties to ensure the efficient operation of the store.
Key Duties and Responsibilities
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Supervising, training, and motivating staff to perform at their ultimate best
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Assisting the retail store manager in planning and implementing strategies to attract customers
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Coordinating the daily customer service operations such as sales process, orders, and payments
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Tracking the progress of weekly, monthly, and annual objectives
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Monitoring and maintaining the store inventory
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Evaluating employee performance and identifying hiring and training needs
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Coaching and supporting new and existing sales associates in the store
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Suggesting sales techniques and ideas with the team to increase sales revenue
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Communicating with clients and evaluating their needs
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Evaluating consumer behavior and adjusting product positioning
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Producing reports and analyzing and interpreting retail data
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Making sure that all employees adhere to company’s policies and guidelines
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Acting as a store representative and setting an example for the rest of the team
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Ensuring a high quality/standard of work and service throughout
Core Competencies, Knowledge, and Experience
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A minimum of 2 years’ experience working in a retail store, ideally occupying a supervisory or leadership role
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Familiarity with financial and customer service principles
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Able to create and analyze reports, spreadsheets, and sales statistics
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Proficient user of MS Office
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Leadership and organizational abilities
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Interpersonal and communication skills
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Problem-solving attitude
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Flexibility to work in shifts
